1.Acceptance of Terms

By accessing or using KUZOORI store website, purchasing products, or interacting with our services, you agree to comply with and be bound by these terms and conditions.

2.Ordering and Payment

a. Ordering Process: You agree to provide accurate and complete information during the ordering process.

b. Payment: Payment must be made in full at the time of purchase. We accept Credit/Debit Cards, Visa, MasterCard – Digital Wallets – Google Pay, Phone Pay, QR code payments & UPI Payments & Net Banking.

3.Shipping and Delivery

a. Shipping: We will make every effort to ensure timely delivery of your order. However, we are not responsible for delays caused by third-party shipping carriers.

b. Delivery: Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

4. Returns and Exchanges

a. 7 days after delivering the product ,without damaging the product.

b. make unboxing video as a proof of the damage was before the delivery.

5. Is your information secure?

In one word, absolutely. The security of your information is very important to us. We use adequate security policies, rules, and technical measures, as required under applicable law, to safeguard and protect your information from unauthorised access, improper use or disclosure, unauthorised modification, and unlawful destruction or accidental loss.

However, we shall not be responsible for any breach of security or for any action of any third parties that receive users’ personal data or events that are beyond our reasonable control including acts of government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, breach of security and encryption, etc.

6.How do I create a return request?

To return your order, you will need to log in to your account and follow the steps:

• • Go to ‘Orders’

• • Click on the return button next to the product you want to return.

• • Select the reason for return from the dropdown.

• • Select the mode of return as reverse pick up or self shipping.

• • In case your pin-code is serviceable for a reverse pick up, kindly confirm the address and contact number.

• • Click on the acknowledgment box and submit your return request.

• • In case your pin-code is non serviceable for the reverse pick up facility, we request you to self-ship the product to us.